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Coronavirus - Changes to our services

Due to the Coronavirus pandemic, some of our non-urgent services have been temporarily suspended and others are operating with reduced hours. Find out about service changes here.

Prison healthcare

The Shropshire prison health team provides high quality primary physical and mental health care to offenders within prison in Shropshire.

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Our services

There is one prison site within Shropshire: HMP YOI Stoke Heath, which houses up to 750 adult males and young offenders.

A full range of nurse and GP led interventions are offered including:

  • Chronic disease and long-term conditions care
  • Counselling
  • Dental services
  • Emergency care
  • First aid
  • GP services
  • Health screening and promotion
  • Immunisations
  • Nurse-led clinics
  • Optician
  • Primary mental health services
  • Sexual health
  • Smoking cessation
  • Well man clinic

The people we see

Remand and sentenced male prisoners within Shropshire prisons

Existing patients

Prisoners can self refer using the application system within the prison.

Referrals are also accepted from other health professionals, the prison multi-disciplinary team, and from external providers.

Patients' carers and relatives are also welcome to contact the prison with specific health concerns if these are not already known to the team.

Does the service vary depending on the age of the service user?

Specific services are available for older and younger prisoners including tailored well man assessments, immunisations and health promotion advice.

Services we do not offer

Secondary mental health and substance misuse services are separately commissioned.

There are no in-patient services at the site, but there is 24-hour nurse cover at HMP YOI Stoke Heath.

Contact us

Contact us

  • HMP YOI Stoke Heath
    Main Office
    Warrant Road
    Market Drayton
    TF9 2JL
    Tel: 01630 636035
  • Service Manager
    Helen Newton
    Stoke Health Integrated Care
    Tel: 01630 636482
    Email Helen Newton
  • Senior Administrator
    Helen Oakley
    Tel: 01630 636224
    Email Helen Oakley

Special Educational Needs and Disability (SEND) and our "Local Offer"

What is the Local Offer?

The local offer provides information for children and young people with special educational needs (SEND) and their parents or carers in a single place. You can find out more about information about this on our SEND reforms and Local Offers page.

Service Description

To deliver a Primary care health service for prisoners in custody at HMPYOI Stoke Heath. This includes:

  • GP surgery
  • minor injuries
  • nurse triage
  • Nurse-led clinics in diabetes, asthma, and mental health

What do you provide to children and young people with an additional need and or disability 0-25yrs?

Primary mental health and secondary mental health services.

Do you provide support for parents and carers?


Who can use our service? Age? Disability?

Prisoners allocated to HMPYOI Stoke Heath 21 years and above.

How to access our service (inc. referral routes)

Primary care services are available to all those assigned to HMPYOI Stoke Heath as prisoners.

When and where is our service available?

24 hours a day, 365 days a year.

How to find out about the service

Advertised on Her Majesties prisons website.

How can families contact the service?

Initial induction and assessment upon arrival at the establishment.

For external agencies: is the service free or charged?


Is the service accredited? If so, by whom?

Accredited by the Care Quality Commission

How can families complain if they are not happy with the service?

All complaints are handled by our Patient Advice and Liaison Service (PALS) and Complaints teams.

Next review due: 1 September 2020