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Coronavirus - Changes to our services

Due to the Coronavirus pandemic, some of our non-urgent services have been temporarily suspended and others are operating with reduced hours. Find out about service changes here.

Podiatry and foot health

The podiatry and foot health service provides care for adults and children with clinical and medical-related foot problems that mean they are unable to safely or effectively look after their own foot care.

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New patients need to have a referral from their GP.

We do not provide a service to cut normal healthy toenails as this would be carried out as part of personal hygiene care.

We provide treatment for toenails that are assessed as pathological e.g. painful or infected in-growing toenails or painful thickened toenails.

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Our services

Coronavirus (COVID-19) Update

Due to the COVID-19 pandemic and changes to recent national guidance we are taking a number of precautions to reduce risk to our patients.

All outpatient clinics are being reviewed and we are making changes to all planned appointments. Your Podiatry appointment may be postponed to a later date, replaced with a telephone consultation however in clinically urgent cases the podiatrist may offer you a clinical appointment. The decision to delay or use telephone appointments is being made by the clinical team involved in your care

The patient admin team are working as fast as possible to alert patients who have appointments over the next few days and weeks.

Please see below information for patients:

  • Acute diabetic foot care
  • Children's gait clinics
  • Diabetic foot screening
  • Dermatological foot conditions
  • Musculoskeletal podiatry (Shropshire GP patients only)
  • Nail surgery
  • Neurological assessment of the foot
  • Vascular assessment of the foot
  • Wound care

New patients

New patients are referred into the services via their GP via the E-referral system.

Existing patients

Existing patients can contact the service directly for help, support and further appointments, they do not need further referral by a health professional if they have been seen by Shropshire Community Health NHS Trust's podiatry service within the past six months.

Services we do not offer

  • Personal care defined as toe nail cutting and skin care, including the tasks that healthy adults would normally be expected to carry out as part of their everyday personal hygiene.
  • Domicillary Visits for patients that are not classed as housebound for reasons other than clinical or medical. Patients can access our clinics via public & patient transport, local car services or private assisted means of travel. For patients that do require a domicillary visit we require an up to date medical history from your GP.

What to bring with you

  • Appointment letter or card
  • Details of any medications being taken
  • Example of footwear usually worn (if a new patient)
  • Glasses, if worn
  • Hearing aids, if worn
  • Walking aids, if applicable

Frequently asked questions

Do you cut toenails?

We provide treatment for toenails that are assessed as pathological e.g. painful or infected in-growing toenails or painful thickened toenails. We do not provide a service to cut normal healthy toenails as this would be carried out as part of personal hygiene care.

Where are we?

There are a number of clinical sites covering Shrewsbury, North and South Shropshire and Telford and Wrekin.

All podiatry clinic locations are based at GP surgeries or community health centres and are accessible by private transport, Dial-a-ride and taxi. Some locations may also be accessible by public transport.

Contact us

Contact us

  • Podiatry Team (main office)
    Tel: 01743 277681
  • Diabetic Foot Screening
    Tel: 01743 277683
  • Podiatry Team Lead
    Mrs Rebecca Shepherd

Who are we?

A community-based service that provides patients who are registered with a GP in Shropshire or Telford and Wrekin with effective and timely advice, assessments and diagnosis for foot care or podiatric treatment.

The podiatry and foot health service sees people of all ages. Children can be seen in routine podiatry clinics and can also be seen in specialist children’s gait clinics if the problem is musculoskeletal related.

What types of professionals are you likely to see:

  • Routine clinics - Community Podiatrist
  • High Risk clinics - Specialist Community Podiatrist
  • Nail Surgery clinics – Specialist Community Podiatrist with Podiatry Support Worker
  • Musculoskeletal problems – Specialist Community Podiatrist with training in musculoskeletal problems
  • Children’s Gait clinic – Specialist Podiatrist with specialist skills in assessing and treating children
  • Diabetic foot screening – Community Podiatrist or HCA
  • Acute diabetic foot clinics – Advanced Diabetes Specialist Podiatrist, Diabetes consultant, Orthotist, Vascular consultant, diabetic specialist nurses
Next review due: 1 September 2020