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Coronavirus - Changes to our services

Due to the Coronavirus pandemic, some of our non-urgent services have been temporarily suspended and others are operating with reduced hours. Find out about service changes here.

Ludlow Community Hospital and MIU

Gravel Hill, Ludlow, Shropshire, SY8 1QX

This hospital has an MIU and Xray in the same building with specific opening times which you can find below. The hospital itself is open 24/7 with specific visiting times.

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Out of hours

The out of hours service can be contacted by dialing 111.

MIU Opening hours

Monday to Sunday 8am to 10pm

MIU Xray
Monday to Friday 9am to 3pm, Saturday and Sunday 8am to 8pm

Tel: 01584 872201
Email Ludlow MIU

Contact the hospital

Tel: 01584 872201

Hospital visiting times

Daily visiting times to in-patient wards are Monday to Sunday, 2pm to 4pm and 6.15pm to 8pm.

MIU information

Ludlow Community Hospital
Gravel Hill
Tel: 01584 872201

How to find us and parking

Ludlow Community Hospital, Gravel Hill, Ludlow, Shropshire, SY8 1QX



Free car parking is available for visitors.

Frequently asked questions

Is your Minor Injuries Unit open 24 hours?

Please be aware that the minor injury unit is not open 24 hours (hours of operation are provided in the 'MIU information' box)

Where is the nearest Pharmacy?

Pharmacies nearby are:

Lloyds Pharmacy
1-2 Upper Galdeford
Telephone: 01584 872230

Murray Cg and Son
49 Bull Ring
Telephone: 01584 872910

Boots UK Ltd
34 Bull Ring
Telephone: 01584 872548

Summary of services provided at this hospital

Ludlow Community Hospital is in southwest Shropshire and currently has 24 beds (although there is capacity to increase this to 40). The hospital provides in-patient services for patients who need hospital care but do not need admission into an acute (main) hospital.

The hospital also has a maternity unit, minor injuries unit, physiotherapy and out-patient department offering a variety of child and adult clinics.

ludlow outside

Specific services offered

  • Audiology (hearing services)
  • Maternity (outreach from Royal Shrewsbury Hospital)
  • Minor Injuries
  • Out-patient department (offering adult and child clinics)
  • Podiatry
  • Physiotherapy
  • Renal dialysis
  • Speech and language therapy
  • X-Rays

Physiotherapy department

Specialist physiotherapy assessments, advice and treatment to help restore movement and function, are provided for patients with the following conditions:

  • Continence problems (women)
  • Musculo-skeletal dysfunction
  • Neurological conditions e.g. Strokes, Multiple Sclerosis (adults only)
  • Soft tissue injuries
  • Spine and peripheral joint pain

Opening Hours Monday to Friday, 8.30am to 4.30pm

Patients are referred by their GP, via the Triage service and from consultants based at the acute hospitals. Please be aware that this is not provided for children with neurological conditions or patients who are housebound.

The people we see

The hospital provides care for patients who have been transferred from an acute hospital for:

  • Out-patient services for children and adults
  • Palliative care
  • Recovery following an operation
  • Rehabilitation

Patient referral process

Local GPs may admit patients into in-patient and out-patient services. Out-patient care can be accessed via Choose and Book or Advanced Primary Care Services (APCS).

Patients can also be transferred from acute hospitals for rehabilitation prior to returning home.

What to bring with you to a clinic or overnight hospital stay

  • Appointment cards
  • Footwear
  • Hearing aids
  • Glasses
  • Medication
  • Mobility aids
  • Nightware
  • Toiletries
  • Urine samples (if requested)

Information for patients and visitors


Patient health, safety and wellbeing

Please help us to protect our patients. If you have any symptoms including diarrhoea, vomiting, nausea, raised temperature, headache or aching limbs, please do not visit the hospital until you have been free of symptoms for 48 hours.

Please ensure you use the hand gel provided on entering and leaving wards and departments.


Visitors information

Information leaflets are available on a stand at the entrance of the hospital.

Visiting times

Daily visiting times (including weekends) are:

  • 10am to 8pm


Meals and catering

All meals are prepared on site with menus available on each ward. Special dietary requirements are catered for.

In-patients will receive nutritional assessments when they are admitted and a weekly visit from a dietician.


  • Breakfast: 8am
  • Lunch: Midday
  • Tea: 5.30pm

Protected mealtimes

The hospital has protected mealtimes that protect patients from unnecessary and avoidable interruptions. This helps to enable our staff to provide patients with support and assistance with meals - placing the patients' mealtimes as a priority in their day.


Single sex accommodation

The patient wards are same-sex accommodation including bathrooms.

Services we do not offer

Useful links

Special Educational Needs and Disability (SEND) and our "Local Offer"

What is the Local Offer?

The local offer provides information for children and young people with special educational needs (SEND) and their parents or carers in a single place. You can find out more about information about this on our SEND reforms and Local Offers page.

Service Description

The Community Hospital provides services for the local population:

What do you provide to children and young people with an additional need and or disability 0-25yrs?

Can access Minor Injury service, X-ray or Paediatric out-patient service including physiotherapy.

Do we provide support for parents and carers?

Staff on site would support parents and carers.

Who can use our service? Age? Disability?

With exception of our in-patient wards, any age and any needs.

How to access our service (inc. referral routes)

The Minor Injuries service is available either via self-referral, or other GP/health professional.

For any of our other services, referral is by GP or other health professional.

When and where is our service available?

All services listed are provided on-site.

Hours of operation

Hours of operation for the following services can be found on their own dedicated pages:

Out-patient clinics

  • Monday to Friday, 9am to 5pm.


  • Monday to Friday, 8.30am to 4.30pm

Maternity Unit

  • 7 days a week – 8am to 8pm.

Renal Dialysis Satellite Unit

  • Monday, Wednesday and Friday, 6.45am to 6.30pm.

How to find out about the service

Local awareness and sign posting from GP and other agencies and Shropshire Community Health NHS Trust website.

How can families contact the service?

Minor Injuries is a walk-in service; for anything else, contact is via telephone or e-mail. Please see our "Contact us" section on this page (right-hand column).

For external agencies: is the service free or charged?

Prescription charges apply from Minor Injury Units.

Is the service accredited? If so, by whom?

Care Quality Commission

How can families complain if they are not happy with the service?

All complaints are handled by our Patient Advice and Liaison Service (PALS) and Complaints teams.

Next review due: 1 September 2020