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Coronavirus - Changes to our services

As part of our response to the Coronavirus pandemic, some of our non-urgent services have been temporarily suspended and others are operating with reduced hours. This is to allow us to redeploy staff to where they are most needed across our Trust and the NHS.

Minor injury units

The Minor Injury Units (MIUs) are staffed by experienced nurses and patients that attend one of the units will be assessed and treated as quickly as possible. If your condition cannot be dealt with at the Minor Injuries Unit, then you will be referred to your GP or nearest A&E or to another appropriate service.

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The Minor Injuries Units offer treatment to anyone with a minor injury. There is no age limit.

This is a walk-in service and you do not need to be referred or to make an appointment, but please note the Minor Injuries Units are not open 24 hours.

Your GP or other healthcare professionals may refer you to the MIU, and some patients are brought into the units by the ambulance service.

Minor injury treatment

Our services

Staff at the Minor Injuries Units treat:

  • Bites, human and animal
  • Cuts and lacerations
  • Foreign bodies in the eyes, nose and ears
  • Fractures that require plaster only
  • Minor burns and scalds
  • Minor head injuries (with no loss of consciousness)
  • Soft tissue injuries, for example sprains and bruises
  • Wound infections

MIU locations and opening hours

Bridgnorth MIU

  • At Bridgnorth Community Hospital
  • Open every day from 8am to 9.30pm
  • X-Ray service open Monday to Friday from 9am to 5pm, closed on Saturdays and Sundays.
  • Tel: 01746 762641

Ludlow MIU

  • At Ludlow Community Hospital
  • Open every day from 8am to 8pm
  • X-Ray service open Monday to Friday from 9am to 3pm, closed on Saturdays and Sundays.
  • Tel: 01584 872201

Oswestry MIU

  • At Oswestry Health Centre
  • Open Monday to Friday from 8:30am to 6pm, Saturday and Sunday from 8:30am to 1pm
  • X-Day service open Monday to Friday 10am to 2pm, closed on Saturdays and Sundays
  • Tel: 01691 663617

Whitchurch MIU

  • At Whitchurch Community Hospital
  • Open Monday to Friday from 9am to 5pm,
  • Closed on Saturdays and Sundays and during bank holidays, Christmas and Boxing Day
  • X-Ray service open Monday, Tuesday, Wednesday and Friday 9am to 1pm. Closed on Thursdays, Saturdays and Sundays.
  • Tel: 01948 509232

If the MIU is closed contact:

  • 111 Freephone service
    Tel: 111

** Please note: the MIUs cannot provide assessments or treatment over the telephone or by email.**

The people we see

The MIUs see all patients with minor injuries, such as those listed above. There are no age limits, and you do not have to be a resident in Shropshire to use the facilities.

New patients

This is a self-referral service for people requiring treatment for minor injuries. This means that you do not need an appointment to come to the service. Just come to any of the MIUs during the opening times.

Please note, the MIUs do not operate 24 hours a day. If the units are closed, please call Shropdoc or NHS Direct on the contact numbers opposite,

Existing patients

If at all possible please bring any regular medications you are taking with you to the minor injuries unit. It may be useful for a friend or family member to accompany you.

Services we do not offer

The units are staffed by experienced nurses and you will be assessed and treated in accordance with the Trust's treatment protocols.

There are no age restrictions on the specific services offered.

Leaflets regarding injuries and self care are provided to patients on discharge from the minor unjuries unit.

What to bring with you

We do not see patients suffering from the following:

  • Abdominal pain
  • Alcohol-related problems
  • Breathing problems
  • Chest pain
  • Drug overdose
  • Gynaecology problems
  • Health conditions usually treated by a GP
  • Mental health problems

If you have any of the above conditions you should contact your GP, NHS Direct or, if it is a life-threatening injury or situation, then call for an ambulance by dialling 999.

Frequently asked questions

What can I come to minor injuries units with?
  • Bites, human and animal
  • Cuts and lacerations
  • Foreign bodies in the eyes, nose and ears
  • Fractures that require plaster only
  • Minor burns and scalds
  • Minor head injuries (with no loss of consciousness)
  • Soft tissue injuries, for example sprains and bruises
  • Wound infections
Do I need to be referred?

No, this is a walk in (self-referral) service.

Contact us

MIU X-Ray Services

Please be aware that the times for MIU X-Ray Services at each location may be different from the main MIU times of operation. X-Ray services are not open at weekends or on Bank Holidays.

Patient Information

Special Educational Needs and Disability (SEND) and our "Local Offer"

What is the Local Offer?

The local offer provides information for children and young people with special educational needs (SEND) and their parents or carers in a single place. You can find out more about information about this on our SEND reforms and Local Offers page.

Service Description

The Minor Injuries Units offer treatment to anyone with a minor injury. There is no age limit.

This is a walk-in service and you do not need to be referred or to make an appointment, but please note the Minor Injuries Units are not open 24 hours.

What do you provide to children and young people with an additional need and or disability 0-25yrs?

Extra time to treat, 1:1 care, specialist paediatric rooms, encouragement of carers to be present.

Who can use our service? Age? Disability?

Any

How to access our service (inc. referral routes)

This is a self-referral service for people requiring treatment for minor injuries. This means that you do not need an appointment to come to the service. Just come to any of the MIUs during the opening times.

When and where is our service available?

All contact details (phone, fax and email), locations, and opening times are provided in the right-hand column of this page.

How to find out about the service

Website, leaflets and posters in GP surgeries

How can families contact the service?

Families can contact this service either by direct walk-in or phone (contact details above; please see right-hand column).

Please be aware that MIUs cannot provide assessments or treatment over the telephone or by email.

For external agencies: is the service free or charged?

Free, although prescription charges apply.

Is the service accredited? If so, by whom?

Care Quality Commission

How can families complain if they are not happy with the service?

All complaints are handled by our Patient Advice and Liaison Service (PALS) and Complaints teams.

Next review due: 1 September 2020