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Coronavirus - Changes to our services

Due to the Coronavirus pandemic, some of our non-urgent services have been temporarily suspended and others are operating with reduced hours. Find out about service changes here.

Ear, nose and throat (ENT) conditions

We are able to offer assessment and treatment for a range of ENT problems as well as advice and guidance on managing these. Some of the procedures offered to patients include nasal endoscopy, microsuction and cauterisation.

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Advanced Primary Care Services (APCS) offer specialist care to a variety of patients that require further care for some specialist health problems but do not require hospital treatment.

Patients will be seen by either GPs with special interest in that field or a member of the nursing team.


The people we see

We see patients with a range of ENT problems who require further treatment but do not require hospital treatment. Some of the conditions seen within the APCS service include:

  • Hearing loss
  • Nasal obstruction
  • Otitis externa (inflammation of the ear)
  • Recurrent epistaxis (nose bleeds)
  • Rhinitis (inflammation of the inside of the nose)
  • Tinnitus
  • Vertigo
  • Wax impaction

New patients

New patients can be referred into the service by the General Practitioner via referral through Choose and Book. This service is available in both the Telford & Wrekin and the Shropshire area; patients of all ages in the Telford & Wrekin area can be seen within the APCS service but within the Shropshire area only adults aged 18 and over will be seen. The provision of the service does not vary depending on the age of the service user.

Existing patients

Existing patients or patients previously seen within the APCS service can be referred back to the service in the same way as new patients. The same age restrictions will also apply.

Services we do not offer

We are not able to supply hearing aids to patients who require them. The APCS service will not see patients who require surgery or who are being referred under the 2 week cancer rule.

What to bring with you

On initial assessment patients should bring a detailed list of current medication.

Frequently asked questions

What are Advanced Primary Care Services?

Advanced Primary Care Services see a variety of patients needing specialist, but not hospital treatment, for particular health problems. These services have been developed using the skills of practitioners with special interests who are GPs, nurses, therapists and other health professionals who develop additional expertise which enables them to expand their clinical practice in a defined area. These advanced practitioners are able to diagnose, manage and treat more simple problems and procedures in primary care, so reducing the need for a referral into main hospital/ consultant care.

What are General Practitioners with special interests?

They are General practitioners (GPs) who supplements their core generalist role in a doctors surgery by delivering an additional high-quality service to meet the needs of patients. They must-

  • Demonstrate appropriate levels of skill and competence to fulfil the role they are specialist in (probably a postgraduate diploma in the relevant field).
  • Demonstrate a clear understanding of the key role the GPwSI is being asked to fulfil this is done through a vigorous process and accreditation with a local panel of professionals
  • Understand the appropriate clinical pathway.
  • Understand and participate in the clinical network in relation to the clinical pathway.
  • Set out commitment to ongoing training, updates and education through appropriate appraisal and a personal development plan.
  • Make appropriate indemnity arrangements.
  • Make appropriate peer review and mentoring arrangements.
  • Demonstrate how the role fits the existing portfolio.
  • Provide evidence of professional registration and recognition on a PCT performers list.

Where are we?

Telford & Wrekin patients

Clinics are held at:

  • Wrekin Community Clinic
    Euston House
    Euston Way
    TF3 4LY

There is parking available, parking charges do not apply. If travelling on public transport. We are able to arrange transport for patients but only to those who qualify under a certain criteria.

Shropshire patients

Clinics are held in multiple sites across Shropshire:

  • Advanced Primary Care Services
    Marysville Medical Practice
    Brook Street
    SY3 7QR
  • Advanced Primary Care Services
    Oswestry Health Centre
    Thomas Savin Road
    Off Gobowen Road
    SY11 1GA
  • Bridgnorth Community Hospital
    WV16 4EU

There is parking available at all sites.

Contact us

Contact us

  • Telford & Wrekin patients
    Tel: 01952 235980
  • Shropshire patients
    Tel: 01743 276005
  • Service Manager
    Alastair Campbell
    Tel: 01743 277500

Key Clinicians

  • Telford & Wrekin
    Dr S. Eli
    General Practitioner with special interest in ENT
    Tel: 01952 235980
  • Shropshire - Bridgnorth
    Dr J. Bailey
    General Practitioner with special interest in ENT
    Tel: 01743 276005
  • Shropshire - Shrewsbury
    Dr. E. Hodgson
    General Practitioner with special interest in ENT
    Tel: 01743 276005
  • Shropshire - Oswestry
    Mr. V. Kopanna
    Practitioner with special interest in ENT
    Tel: 01691 663600
Next review due: 1 September 2020