Volunteers

Overview

Our volunteers come from diverse backgrounds, bringing a wealth of unique skills, perspectives, and experiences that enrich our organisation. By volunteering, you can make a meaningful difference to the lives of our patients, their families, and our staff. You'll also become part of a thriving volunteer community at Shropshire Community Health Trust, meeting inspiring people along the way

Volunteer Qualities

We are looking for volunteers who embody the following qualities:

• Friendly and approachable: Someone who can easily build rapport with others.
• Caring and compassionate listeners: Able to provide support and understanding to those in need.
• Comfortable initiating help: Confident in reaching out to assist others.
• Independent and proactive: Capable of working autonomously and taking initiative after completing the training.
• Emotionally mature and composed: Able to remain calm and level-headed in challenging situations.
• Adaptable: Flexible and ready to handle a variety of tasks as needed.
• Committed: Willing to dedicate a regular weekly commitment for at least 12 months.
• Dependable: Reliable and consistent in their role.

Volunteer Responsibilities

While each volunteer role comes with its own specific duties, all volunteers are expected to:

• Show politeness and respect: Treat everyone with courtesy and professionalism.
• Be knowledgeable about the hospital layout: Serve as a reliable source of information for patients and visitors.
• Assist with directions and escorting: Guide or accompany individuals to their destinations within the hospital.
• Represent the Trust professionally: Wear the Trust volunteer ID badge and uniform with care and pride.
• Follow the code of conduct: Adhere to the guidelines and standards set for volunteers.
• Promote positivity: Reflect a positive image of the hospital, its staff, and voluntary services.
• Embody the Trust’s values: Uphold the principles and ethos of the organisation in all interactions.

Volunteer Application Process

All volunteers are required to complete an application form and all relevant recruitment checks. This will include an informal interview, 2 x references, DBS check (Free of charge), Occupational Health Clearance and a set of online mandatory training modules.

How can I become a volunteers?

When we are recruiting you can click the ‘ Apply Now ’ button on this page and you will be redirected to My Impact, which is our volunteer management portal. Click “Fill in an application” and this will take you to the application form. You will need to create a username and password to complete the form.

How long does it take to become a volunteer?

Your volunteer application will be reviewed, and references requested, within 7 working days of candidates applying. Once your application is successful, you will be asked to arrange an informal interview with the Volunteer Team.

After a successful interview, volunteers will need to complete several checks and training requirements. These include a DBS check, Occupational Health clearance, and a series of eLearning modules.

The recruitment process timeframe is largely dependent on the timely completion of DBS checks and reference verifications. Delays may occur due to the DBS check or if additional health assessments are necessary before you can begin. We will keep you informed throughout the process.