We want as many people as possible to be able to use our website, and we have designed it to be accessible.
Technical information about this website's accessibility
In conjunction with out provider, we are committed to making this website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website aims to reach Web Content Accessibility Guidelines version 2.1 AA standard and where possible exceed this to AAA standard.
Issues with technology
The vast majority of our website works correctly on any web technology but due to some security protocols this means that some older browsers will not show the site correctly.
We advise users to use the following browsers:
- Google Chrome (versions in support)
- Mozilla Firefox (versions in support)
- Microsoft Edge (versions in support)
- Apple Safari (versions in support)
At present we do not scan our site for issues as the cost and effort of maintaining our content would be a disproportionate burden and as such rely on our page owners and editors to keep their content up to date; many of which are clinicians.
Issues with PDFs and other documents
PDFs are not able to comply with the requirements of the web accessibility standard.
We do not intend to recreate them in accessible versions as this would be a disproportionate burden.
We do not currently have the ability to convert documents to more accessible PDFs and word documents remain in active use until such time as we can convert into accessible web formats.
Where we do add new pdf documents they are mainly:
- PDFs used as downloads for reports or publications,
- our annual reports and accounts,
- our privacy notices,
- downloads intended for print purposes, such as posters and referral documents.
Supported assistive software
This website no longer uses a third party assistive software as a service as this has been replaced by the ability of modern browsers to provide this functionality.
Website translation software
Users are advised to use any third party translation software.
If you require assistance translating any of the material on our site (e.g. leaflets, newsletters, documents), please contact our Patient Advice Liaison Service (PALS).
Reporting accessibility problems
We're always looking to improve the accessibility of the website.
If you find any problems which aren't listed on this page, or think that we're not meeting the requirements of the accessibility regulations then please complete the website feedback form to let us know.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
The following links provide additional information:
External links to initiatives and schemes that raise awareness of website accessibility best practices: