Jo Williams, Chief Executive for the Shrewsbury and Telford Hospital NHS Trust, said: “Our thoughts are with all the families whose experiences are at the heart of this review. We know this report will also bring back painful memories for the families we let down and we are truly sorry for this. We will reflect carefully on the report, ensuring that its findings and the voices within it guide us in the care we provide.
“Listening to women and families, working together, and acting on feedback are essential to delivering safe and compassionate maternity services. We remain focused on ensuring lasting improvements in the care we provide, while making sure that the experiences highlighted through the Ockenden Review are never forgotten.”
Further information for current service usersIf you have any concerns or questions about your care, please speak to your midwife or consultant.
You can also contact our Patient and Advice Liaison Service (PALS):
- Royal Shrewsbury Hospital: 01743 261691
- Princess Royal Hospital: 01952 282888
- Or email: sath.pals@nhs.net
Families who wish to discuss the maternity care they have received, can do so by contacting: sath.maternitycare@nhs.net
Families who wish to discuss the neonatal care their baby or babies have received, can do so by contacting: sath.neonatalcare@nhs.net
Details of organisations offering further support:
Local and national support systems are available for anyone to access. For further information, please follow this link: Independent Maternity Review – SaTH
Page last reviewed: 29 September 2021
Next review due: 6 April 2026
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