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Coronavirus - Changes to our services

Due to the Coronavirus pandemic, some of our non-urgent services have been temporarily suspended and others are operating with reduced hours. Find out about service changes here.

ENT Services

This part of the website is being designed specifically for GPs, Clinical Commissioning groups, care homes and other care professionals who need the service referral information or access to Trust policies and care leaflets.

How does a GP refer in to this service?

For Shropshire County patients:

Referrals for the Advanced Primary Care Service (APCS) ENT service are to be sent by the GP to the RAS Team via Choose and Book or if the GP Surgery is not on Choose and Book they can either be emailed to:

If you are a GP with a general enquiry regarding this service please contact us on:

01743 369653 (Shrewsbury)
01691 663611(Oswestry)

For Telford and Wrekin patients:

GPs can refer into the Advanced Primary Care Services (APCS) via Choose and Book referral for ENT service. Patients will be required to call to “activate” their referral and an appointment will follow once it has been decided which clinic is best for the patient to be seen in. If you are a GP wishing to refer to this service (not using Choose and Book) please contact us by telephone on 01952 235985/6/7.

Types of patients regularly seen

The ENT Adavanced Primary Care Service service normally sees patients with Ear, Nose and Throat problems that require further care but do not require acute hospital treatment.

Conditions seen include:

  • tinnitus
  • vertigo
  • polyps
  • hearing loss
  • throat problems
  • ear irritation
  • wax impaction
  • inflamation of the ear
  • Tonsillitis
  • recurrent nose bleeds
  • Rhinitis

Patients not seen by this service

Patients currently not seen by this service, include:

  • Patients that require surgery
  • Patients that require hearing aids
  • Suspected cancers (these patients should be referred to acute secondary care, through the cancer two-week rule)

Service contacts information

  • Telford and Wrekin ENT APCS Service:
    Tel: 01952 235980
  • Shropshire ENT APCS Service:
    Tel: 01743 276005

Contact the Service Manager

  • Service Manager:
    Tel: 01743 277500

Contact key clinician(s)

  • Telford and Wrekin Service:
    Tel: 01952 235980
  • Shropshire County Service:
    Dr J Bailey
    Tel: 01743 276005
    Dr L Hodgson
    Tel: 01743 276005
    Mr V.K.R Koppana
    Tel: 01691 663600
Next review due: 1 September 2020