ENT Services

This section aims to provide General Practitioners (GPs) and members of Clinical Commissioning Groups (CCGs) with some more detailed information about our services. The information below is updated regularly, but, if you need to find out more detailed information about a specific service or have a very specific question about the service or referral pathway, then please contact the service manager or the key clinician detailed opposite.

Referral Process

How does a GP refer in to this service?

For Shropshire County patients:

Referrals for the Advanced Primary Care Service (APCS) ENT service are to be sent by the GP to the RAS Team via Choose and Book or if the GP Surgery is not on Choose and Book they can either be emailed to: rasteam@nhs.net or faxed to: 01743 277647.

If you are a GP with a general enquiry regarding this service please contact us on:

01743 369653 (Shrewsbury)
01691 663611(Oswestry)

For Telford and Wrekin patients:

GPs can refer into the Advanced Primary Care Services (APCS) via Choose and Book referral for ENT service. Patients will be required to call to “activate” their referral and an appointment will follow once it has been decided which clinic is best for the patient to be seen in. If you are a GP wishing to refer to this service (not using Choose and Book) please contact us by telephone on 01952 235985/6/7.

You can also view the page that provides information for patients or carers by clicking the link below.

ENT Services

Types of patients regularly seen

The ENT Adavanced Primary Care Service service normally sees patients with Ear, Nose and Throat problems that require further care but do not require acute hospital treatment.

Conditions seen include:

  • tinnitus
  • vertigo
  • polyps
  • hearing loss
  • throat problems
  • ear irritation
  • wax impaction
  • inflamation of the ear
  • Tonsillitis
  • recurrent nose bleeds
  • Rhinitis

Patients not seen by this service

Patients currently not seen by this service, include:

  • Patients that require surgery
  • Patients that require hearing aids
  • Suspected cancers (these patients should be referred to acute secondary care, through the cancer two-week rule)