Quality Account and Our Quality Priorities

The Trust works to make sure that ‘quality’ is at the heart of everything we do. By ‘quality’ we mean making sure everything that we do is focussed on providing patients with the best possible care and experience.

We want to make sure all of our patients get compassionate care, care that keeps them safe and care that is effective in helping them with their condition.

Building on the existing work that has taken place since the formation of the Trust in July 2011, the Trust has identified a number of priorities for the year, aimed at making sure our services are the best they can possibly be.

Key Achievements 2025/2026

Quality Account 2025/26 Key Achievements . Please see information below

Setting quality priorities

We have worked with patients, members of the public, staff and other NHS and local authority partners to make sure that our priorities address their thoughts, concerns and aspirations for community health care

As a result, the Trust's Quality priorities for 2026/27 are:

Enhancing Patient Safety and Reducing harm

Enhancing Patient Experience and Engagement

Enhancing Learning across the Organisation

More details on each of the above priorities and other quality related activity may be found in the Trust’s Quality Accounts Documents section below.

Quality Account Documents

Next review due: 6 April 2026

Provide feedback

Contact us

Quality remains at the heart of all of our work. For more information specifically about how Quality fits into the organisation's approach to patient care, please contact:

Director of Nursing
Sara Ellis-Anderson
Email: sara.ellis3@nhs.net

Safeguarding Lead
Julie Harris
Tel: 01952 580318/580387
Email: Julie.Harris12@nhs.net

Quality Improvement Team
Email: shropcom.qualityimprovementteam@nhs.net

Shropom CQC Report 2019