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Coronavirus - Changes to our services

Due to the Coronavirus pandemic, some of our non-urgent services have been temporarily suspended and others are operating with reduced hours. Find out about service changes here.


This part of the website is being designed specifically for GPs, Clinical Commissioning groups, care homes and other care professionals who need the service referral information or access to Trust policies and care leaflets.

How does a GP refer in to the service?

Telford and Wrekin GPs need to call Sara Ward on 07970 658585 or else email or write to Sara Ward, Health Improvement Team, Colliers Way, Telford, TF3 4AW, and leave the name and contact number of the mother. The mother will then be telephoned and either an appointment at a clinic or other appropriate support will be offered.

Shropshire GPs should call Linda Evans, lactation consultant on 01743 261218, email or write to Jacqui at Charlesworth Court, Knights Way, Battlefield Enterprise Park, Shrewsbury, SY1 3AB

Types of patients regularly seen

Telford and Wrekin

In Telford and Wrekin, there is a dedicated breastfeeding team integral to the Health Improvement Team which provides specialist services and training. The team works closely with health visitors and Children's Centres to provide a high standard of services to ante-natal and post-natal mums. The team is also keen to ensure that formula feeding is done as safely as possible and are happy to talk to mums about this and how to make up feeds safely but do not give advice about individual brands of milk.

The Telford and Wrekin Breastfeeding Encouragement and Support TEAM (BEST) helpline is operated from 9am to 10pm, seven days a week. This is a service for mums to use for support and information about basic breastfeeding issues, groups and services in the Telford & Wrekin area. It is operated by volunteers who may be at work or busy with their own child, so please leave a message if the phone goes to voicemail and the volunteer will get back to you as soon as possible.

There are also Breastfeeding Support Groups in Telford which are supported by health visitors who have been trained to support breastfeeding mums and help them with breastfeeding challenges. These groups are also attended by volunteer breastfeeding peer supporters. For more information, visit the Healthy Telford website.

All under 1s Children's Centre Groups are supported by breastfeeding peer support volunteers and Early Intervention practitioners who have been trained to support breastfeeding mums.

Shropshire County

In Shropshire, BURPS (Breastfeeding Understanding and Reassurance Project) in Shrewsbury runs two walk-in clinics, one at the Meole Brace Children’s Centre Area Base, Meole Primary School, on Tuesdays from 9.30am to 10.35am and one at Honeysuckle Lodge, Martin Wilson School, New Park Road, Castlefields, Shrewsbury on Thursdays from 10.30am to midday.

Next review due: 1 September 2020