Wheelchair and Posture Service

Who are we?

Shropshire Wheelchair and Posture Service is a clinically-led service which meets the posture and mobility needs of people with a long term disability of all ages across the whole of Shropshire.

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Shropshire Wheelchair and Posture Service staff include wheelchair therapists, who are occupational therapists and physiotherapists, clinical assistants, rehabilitation engineers, repair engineers, stores specialists and an administrative support team.

Our services

The following are provided by the Shropshire Wheelchair and Posture Service:

  • Specialist clinical assessment for posture and mobility
  • Re-assessment offered for changing conditions
  • Bespoke prescriptions for wheelchairs and postural seating
  • Issue of manual and powered wheelchairs with special controls
  • Maintenance and repair of equipment
  • Wheelchair user weighing clinic

A "scope of service" document is provided below, which includes criteria and procedures; it is hoped that both users of the service, as well as commissioners, will find this helpful.

The people we see

The Shropshire Wheelchair and Posture Service sees people with a long term disability affecting their mobility, including neurological conditions (i.e. Stroke, MS, MND), trauma (i.e. head injuries, spinal injuries); elderly and frail people; children born with a congenital condition; palliative care.

New patients

New patients are referred into the Shropshire Wheelchair and Posture Service by an Accredited Referrer such as a district nurse, therapist or GP. Professionals who want to become accredited should contact the service for details of our free course.

Existing patients

Existing patients or their representatives can contact us directly for ongoing advice, repairs, and review of their existing equipment. They do not need to be referred by a health professional.

*Service Update*

From the 4th November 2013 repairs to wheelchairs will be carried out in the workshop at our base at the Shropshire Rehabilitation Centre in Shrewsbury. This means that wheelchairs can be booked in on the same or next day, resulting in a quicker repair. A limited visiting service is also offered to those users who are unable to transport their wheelchair to our premises.

Services we do not offer

The following services are not provided by the team:

  • Powered scooters and wheelchairs intended for outdoor use only
  • Occasional use wheelchairs (i.e. for shopping trips)
  • Blue badges

What you should bring with you

  • Current wheelchair
  • Suitable outdoor clothing and footwear
  • Carer or professional to support the assessment
  • A sling if hoisting is required (or any other transfer aid used)
  • Glasses and hearing aids
  • Any continence products you may need
  • Any food for specific dietary requirements
  • Any artificial limbs required

Frequently asked questions

Do you repair private wheelchairs?

Not at the moment.

Do you provide wheelchairs for nursing homes?

Only for very complex health requirements, please contact the team for more information.

Do you provide blue badges?

No, you need to contact Shropshire Council.

Do you provide wheelchairs or scooters for outside use only?

No,we currently do not provide this service.

Do you provide powered sports wheelchairs?

No, we do not provide this service.

 

Special Educational Needs and Disability (SEND) and our "Local Offer"

What is the Local Offer?

The local offer provides information for children and young people with special educational needs (SEND) and their parents or carers in a single place. You can find out more about information about this on our SEND reforms and Local Offers page.

Service Description

Shropshire Wheelchair and Posture Service is a clinically-led service which meets the posture and mobility needs of people with a long term disability of all ages across the whole of Shropshire. Shropshire Wheelchair and Posture Service staff include wheelchair therapists, who are occupational therapists and physiotherapists, clinical assistants, rehabilitation engineers, repair engineers, stores specialists and an administrative support team.

What do you provide to children and young people with an additional need and or disability 0-25yrs?

Children and young people are assessed for their developmental needs as well as their clinical/physical needs. This may involve meeting the individual’s needs through partnership working. Regular liaison with local professionals working in Children’s Services is established to ensure ongoing developmental needs of children and young people are addressed in a timely manner.

Do you provide support for parents and carers?

Where there is a known debilitating medical condition with family members who are the main carers, which limits their ability to manage the equipment, then lighter weight wheelchairs or attendant powered controlled wheelchairs can be considered.

Who can use our service? Age? Disability?

Any age, any disability resulting in a mobility and associated postural problem.

How to access our service (inc. referral routes)

New patients are referred into the Shropshire Wheelchair and Posture Service by an Accredited Referrer such as a district nurse, therapist or GP, using the dedicated referral form. Professionals who want to become accredited should contact the service for details of the free course. Existing patients or their representatives can contact the service directly for ongoing advice, repairs, and review of their existing equipment. They do not need to be referred by a health professional.

When and where is our service available?

Monday to Thursday 8:30am – 5.00pm, Friday 8:30am – 4:00pm

Shropshire Rehabilitation Centre, Lancaster Road, Harlescott, Shrewsbury SY1 3NJ

How to find out about the service

Through the Shropshire Community Health trust website and other professionals e.g. GPs, Nurses, Social Care. National Wheelchair Managers Forum has a website with all the local contact details for all wheelchair services in the country

For external agencies: is the service free or charged?

Free, as an NHS service

Is the service accredited? If so, by whom?

Care Quality Commission

How can families complain if they are not happy with the service?

All complaints are handled by our Patient Advice and Liaison Service (PALS) and Complaints teams.

 

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